Identification Number: P2002 USCIS FOD PASS Contingent
Position Description: Program Manager
Location: National Capital Region, Washington DC
Employment Category: Full Time / Exempt
Travel: As directed, estimated less than 30%
Drug screening: Yes
Security Clearance: Must be able to obtain a favorable DHS suitability clearance
Education: Bachelor’s degree from an accredited college or university, Master’s Degree desired
Experience: Minimum of 8- years of progressive experience
Salary: Negotiable based on experience, education and qualifications.
Under the Program and Administrative Support Services (PASS) contract, BMA’s support to the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Field Operations Directorate (FOD) will assist Directorate leadership in developing an overall program management and oversight strategy, facilitate discussion regarding policy and procedures, provide guidance necessary to implement program and mission support requirements, and support the respective operations divisions in discussion with governance groups. BMA will provide program support services to assist the Government in writing policies, instructions, guides, training materials for the transition to ELIS based benefit forms, quality and performance management functions, immigration case productivity analysis, staffing allocation and utilization, human capital modernization, budget management modernization, change management, and administrative improvements identified through the FOD-2020 framework. BMA will support daily operational activities that include scheduling, accessioning of records, spreadsheets, presentations, and support the front office administrative, program monitoring and performance reporting.
Duties and Responsibilities.
Manage daily operational activities of the task order that include:
Performance Quality and Data Integrity (PQDI) Support
Daily Operations for Web Presence
Data Consolidation and System Support
SharePoint Development, Program Management Office (PMO) Support
Budget Management Tool (BMT) Modernization Support
Assist with managing schedules and record accessioning
Support the front office administrative, program monitoring and performance reporting.
Develop and regularly update the Program Management Plan, spreadsheets and presentations
Provide weekly program updates using Microsoft Project Schedule or other-directed formats.
Knowledge and Qualifications.
Four-year college degree with eight (8) years management experience in managing midsized to large contracts or twelve (12) years’ experience managing midsized to large contracts without a degree.
English language fluency.
Strong oral and written communication skills
Strong problem resolution skills
Strong organizational skills
Professional communications (telephone, e-mail, in-person) etiquette
Proficiency in Microsoft Office Suite
Demonstrated ability to multi-task in a fastpaced office
Demonstrated ability to meet deadlines
BMA, LLC, SDVO small business attracts the most highly motivated and qualified professionals in the Professional Services and Technology industry. We appreciate the importance of high caliber professionals and offer an attractive salary and benefits package that includes Medical, Dental, life and Disability Insurance, 401K, and holidays to ensure the highest quality of life for our employees. A Career with our team at BMA offers excellent opportunities for growth with one of America’s finest young SDVO small business organizations.