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Program Manager

Identification Number: P2002 USCIS FOD PASS Contingent

Position Description: Program Manager

Location: National Capital Region, Washington DC

Employment Category: Full Time / Exempt

Travel: As directed, estimated less than 30%

Drug screening: Yes

Security Clearance: Must be able to obtain a favorable DHS suitability clearance

Education: Bachelor’s degree from an accredited college or university, Master’s Degree desired

Experience: Minimum of 8- years of progressive experience

Salary: Negotiable based on experience, education and qualifications.


Contract Scope.

Under the Program and Administrative Support Services (PASS) contract, BMA’s support to the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Field Operations Directorate (FOD) will assist Directorate leadership in developing an overall program management and oversight strategy, facilitate discussion regarding policy and procedures, provide guidance necessary to implement program and mission support requirements, and support the respective operations divisions in discussion with governance groups. BMA will provide program support services to assist the Government in writing policies, instructions, guides, training materials for the transition to ELIS based benefit forms, quality and performance management functions, immigration case productivity analysis, staffing allocation and utilization, human capital modernization, budget management modernization, change management, and administrative improvements identified through the FOD-2020 framework. BMA will support daily operational activities that include scheduling, accessioning of records, spreadsheets, presentations, and support the front office administrative, program monitoring and performance reporting.

Duties and Responsibilities.

Manage daily operational activities of the task order that include:

Performance Quality and Data Integrity (PQDI) Support

Daily Operations for Web Presence

Data Consolidation and System Support

SharePoint Development, Program Management Office (PMO) Support

Budget Management Tool (BMT) Modernization Support

Assist with managing schedules and record accessioning

Support the front office administrative, program monitoring and performance reporting.

Develop and regularly update the Program Management Plan, spreadsheets and presentations

Provide weekly program updates using Microsoft Project Schedule or other-directed formats.


Knowledge and Qualifications.

Four-year college degree with eight (8) years management experience in managing midsized to large contracts or twelve (12) years’ experience managing midsized to large contracts without a degree.

English language fluency.

Strong oral and written communication skills

Strong problem resolution skills

Strong organizational skills

Professional communications (telephone, e-mail, in-person) etiquette

Proficiency in Microsoft Office Suite

Demonstrated ability to multi-task in a fastpaced office

Demonstrated ability to meet deadlines


BMA, LLC, SDVO small business attracts the most highly motivated and qualified professionals in the Professional Services and Technology industry. We appreciate the importance of high caliber professionals and offer an attractive salary and benefits package that includes Medical, Dental, life and Disability Insurance, 401K, and holidays to ensure the highest quality of life for our employees. A Career with our team at BMA offers excellent opportunities for growth with one of America’s finest young SDVO small business organizations.

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