Identification Number: P2002 USCIS FOD PASS Contingent
Position Description: Business Analyst
Location: National Capital Region, Washington DC
Employment Category: Full Time / Exempt
Travel: As directed, estimated less than 30%
Drug screening: Yes
Security Clearance: Must be able to obtain a favorable DHS suitability clearance
Education: Bachelor’s degree from an accredited college or university, Master’s Degree desired
Experience: Minimum of 10- years of progressive experience
Salary: Negotiable based on experience, education and qualifications.
Under the Program and Administrative Support Services (PASS) contract, BMA’s support to the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Field Operations Directorate (FOD) will assist Directorate leadership in developing an overall program management and oversight strategy, facilitate discussion regarding policy and procedures, provide guidance necessary to implement program and mission support requirements, and support the respective operations divisions in discussion with governance groups. BMA will provide program support services to assist the Government in writing policies, instructions, guides, training materials for the transition to ELIS based benefit forms, quality and performance management functions, immigration case productivity analysis, staffing allocation and utilization, human capital modernization, budget management modernization, change management, and administrative improvements identified through the FOD-2020 framework. BMA will support daily operational activities that include scheduling, accessioning of records, spreadsheets, presentations, and support the front office administrative, program monitoring and performance reporting.
Duties and Responsibilities.
Collects and organizes information required for preparation of technical documents, training materials, installation guides, proposals, and reports.
Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents.
Supports financial and administrative, financial, and/or information technology tasks.
Operates under general supervision of the program manager.
Responsible for preparing and/or maintaining systems, programming, and operations documentation, procedures and methods.
Maintains a current internal documentation library.
Provides or coordinates special documentation services as required.
Knowledge and Qualifications.
Minimum 10 years’ experience with work and/or production cycle time analysis, quality assurance, lean six sigma, and quality data environments.
Experience in assembling technical documents and providing detailed analysis of various business system functions.
Experience in working with lifecycle management.
Proficient with MS Suite (Word, Excel, Access, Project Management, PowerPoint)
English language fluency.
Strong oral and written communication skills.
Strong problem resolution and organizational skills.
Professional communications (telephone, e-mail, in-person) etiquette.
Demonstrated ability to multi-task and meet deadlines in a fastpaced office environment.
Desired certifications: Project Management Professional (PMP), American Society for Quality (ASQ) Six Sigma.
BMA, LLC, SDVO small business attracts the most highly motivated and qualified professionals in the Professional Services and Technology industry. We appreciate the importance of high caliber professionals and offer an attractive salary and benefits package that includes Medical, Dental, life and Disability Insurance, 401K, and holidays to ensure the highest quality of life for our employees. A Career with our team at BMA offers excellent opportunities for growth with one of America’s finest young SDVO small business organizations.